RBI launches UPI123pay for feature phones and DigiSaathi- a 24×7 Helpline for Digital Payments

RBI launches UPI123pay for feature phones and DigiSaathi- a 24×7 Helpline for Digital Payments – Reserve Bank of India (RBI) has launched two initiatives such as UPI123pay and “DigiSaathi” on March 08, 2022.

UPI123pay- UPI payment facility

  • UPI123pay- UPI payment facility will provide UPI payment facility on feature phones.
  • Users can access UPI through NUUP (National Unified USSD Platform) using the short code of *99#.
  • UPI123Pay includes 

App-based Functionality: An app would be installed on the feature phone through which several UPI functions, available on smartphones, will also be available on feature phones.

Missed Call: Users will be allowed to access their bank account and perform routine transactions such as receiving, transferring funds, regular purchases, bill payments, etc.,

The 24×7 Helpline – ‘DigiSaathi’ – Automated responses on information related to digital payment products and services are available in Hindi and English through multiple options.

  • (a) toll-free number (1800-891-3333),
  • (b) a short code (14431),
  • (c) website – www.digisaathi.info

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