HomeLatest JobsIT JobsTrimble Off Campus Recruitment 2023

Trimble Off Campus Recruitment 2023

Trimble Off Campus Recruitment 2023 – Trimble invites Trimble Off Campus 2023 Recruitment Drive for Freshers on the official website @www.trimble.com. candidates can check and apply for the Customer Support Representative role at Trimble company.

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Trimble Off Campus Recruitment 2023 – Overview

Name of CompanyTrimble
Job RoleCustomer Support Representative
QualificationBachelors Degree
CategoryIT Jobs 2023
Job TypeFull Time
Job LocationChennai
Official Websitewww.trimble.com

Trimble Off Campus 2023 Recruitment – Position Summary

  • Interact with customers to provide information in response to level 1 & 2 inquiries about products and services and to handle and resolve complaints. Provides customer service support by obtaining, analyzing and verifying the accuracy of information in a timely manner. Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Coordinates in the handling of difficult and/or unusual situations. Should be open to learning and handling additional responsibilities outside the basic KRAs. 

Trimble Off Campus 2023 Recruitment – Job Responsibility

  • Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provides solution or ascertains who best can provide the information, and routes the request to the appropriate department / individual 
  • Resolves level 1 product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
  • Contributes to team effort by accomplishing team metrics and SLA   
  • Provides all billing related information to customers – help in resolving any billing issues 
  • Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 
  • Ensures and provides quality service to both internal and external customers. 
  • Receives inquiries and contacts the organization’s other departments to resolve a variety of account related issues 
  • Participates and provides expertise as a member of the Customer Care group 
  • Attends regular meetings and feedback sessions 

Trimble Careers 2023 – Eligibility Criteria

  • Bachelor’s Degree or equivalent  
  • Relevent work experience preferred  

Trimble Jobs 2023 – Specific Skills required

  • Process-oriented with high attention to detail 
  • Basic knowledge of computer –  MS Windows & MS Office 
  • Excellent written and verbal communication skills 
  • Problem solving and analytical skills 

Trimble Off Campus 2023 – Relationships

  • INTERNAL: All internal teams 
  • EXTERNAL: Customers 

Trimble Off Campus 2023 Recruitment – Apply Online

Apply for Trimble Off Campus 2023 Recruitment Click Here

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