NeSDA Report 2021: Kerala topped – The National e-governance service delivery assessment (NeSDA) report 2021 has been released. the report was released on June 13, 2022 by Dr Jitendra Singh.
- The 2nd Edition NeSDA 2021 report has been prepared covering the assessment of States, and UTs, focusing Central Ministries on and their effectiveness in delivering online services to citizens.
- The report also provides suggestions for governments to further enhance their e-Governance service delivery systems.
- NeSDA 2021 covers services across seven sectors – Finance, Labour & Employment, Education, Local Governance & Utility Services, Social Welfare, Environment and Tourism sectors.
NeSDA 2021
- Overall, in NeSDA 2021, Kerala topped with the highest overall compliance score among all the States and UTs.
- Jammu and Kashmir, assessed first time in NeSDA 2021, scored highest among all UTs for six sectors Among UTs.
Ranking of State / UT Portals is as follows:
| Rank | North-East and Hill States | Remaining States – Group A | Remaining States – Group B | Union Territories |
| 1 | Nagaland | Kerala | Odisha | Jammu & Kashmir |
| 2 | Meghalaya | Tamil Nadu | Uttar Pradesh | Andaman & Nicobar Islands |
| 3 | Assam | Punjab | Bihar | Puducherry |
| 4 | Sikkim | Karnataka | Jharkhand | Delhi |
| 5 | Tripura | Telangana | West Bengal | Chandigarh |
| 6 | Himachal Pradesh | Goa | Madhya Pradesh | Ladakh |
| 7 | Uttarakhand | Haryana | Chhattisgarh | |
| 8 | Mizoram | Andhra Pradesh | Rajasthan | |
| 9 | Arunachal Pradesh | Maharashtra | ||
| 10 | Manipur | Gujarat |
Ranking of State / UT Services Portals is as follows:
| Rank | North-East and Hill States | Remaining States – Group A | Remaining States – Group B | Union Territories |
| 1 | Meghalaya | Punjab | Rajasthan | Jammu & Kashmir |
| 2 | Tripura | Tamil Nadu | Uttar Pradesh | Andaman & Nicobar Islands |
| 3 | Assam | Haryana | Madhya Pradesh | Delhi |
| 4 | Uttarakhand | Telangana | Odisha | Chandigarh |
| 5 | Himachal Pradesh | Gujarat | West Bengal | Puducherry |
| 6 | Nagaland | Kerala | Jharkhand | Ladakh |
| 7 | Arunachal Pradesh | Karnataka | Bihar | Dadra & Nagar Haveli and Daman & Diu |
| 8 | Mizoram | Goa | Chhattisgarh | |
| 9 | Manipur | Andhra Pradesh | ||
| 10 | Sikkim | Maharashtra |
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