ResMed Off Campus 2024 – ResMed Off Campus Drive 2024 has been announced for the year, hiring roles like Technical Support Partner – SaaS. Candidates with a Bachelor’s degree or equivalent qualifications can have now an excellent opportunity for freshers to kickstart their careers in the dynamic field of IT. Here, we have provided more information about ResMed Jobs 2024 in the below section.
ResMed Off Campus 2024 – Overview
| Company Name | ResMed |
| Job Role | Technical Support Partner – SaaS |
| Experience | Freshers |
| Qualifications | Bachelor’s degree or equivalent |
| Job Location | Bangalore |
| Official Website | www.resmed.com |
Responsibilities
- Provide effective phone and email software support to clients reporting problems or requiring on-the-spot coaching with our products.
- Utilize the Salesforce Service Console to log customer cases.
- Perform basic and advanced troubleshooting to identify/ verify the underlying cause of customer-reported problems.
- Utilize internal resources to assist in the prompt resolution of application and technical issues.
- Contribute to the maintenance and improvement of the knowledge base.
- Escalate calls to higher-level analysts according to defined support processes.
- Contribute to the monthly team goals stakeholders & customers would be based in the US.
Qualifications and Skills
- Bachelor’s degree or equivalent experience.
- Excellent verbal and written communication skills.
- Good customer service skills in a SaaS-based technical environment.
- Good problem-solving and prioritization abilities.
- Must be comfortable working in the US business hours.
- Electronic Health Record experience is preferred.
- Knowledge of the post-acute healthcare industry is preferred.
| Apply For ResMed Off Campus Drive 2024 | Apply Online |
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