Rajnath Singh launches Artificial Intelligence (AI) powered grievance management application
On 15th July 2021, Raksha Mantri Shri Rajnath Singh has launched an Artificial Intelligence (AI)-powered grievance management application in New Delhi. The app has been developed by the Ministry of Defence in the collaboration with IIT-Kanpur.
- this AI-powered application will automatically check out and analyse the complaints of the people.
- it will also help in reducing human intervention, save time and bring more transparency in their disposal.
- it has the capability to understand the content of the complaint based on the contents.
- The app can identify repeat complaints or spam automatically.
- The app will also categorize complaints into different categories.
- also, it can inspect geographical analysis of complaints in a category.
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