HomeNewsNationalRajnath Singh launches Artificial Intelligence (AI) powered grievance management application

Rajnath Singh launches Artificial Intelligence (AI) powered grievance management application

Rajnath Singh launches Artificial Intelligence (AI) powered grievance management application

On 15th July 2021, Raksha Mantri Shri Rajnath Singh has launched an Artificial Intelligence (AI)-powered grievance management application in New Delhi. The app has been developed by the Ministry of Defence in the collaboration with IIT-Kanpur.

Features:

  • this AI-powered application will automatically check out and analyse the complaints of the people.
  • it will also help in reducing human intervention, save time and bring more transparency in their disposal. 
  • it has the capability to understand the content of the complaint based on the contents.
  • The app can identify repeat complaints or spam automatically.
  • The app will also categorize complaints into different categories.
  • also, it can inspect geographical analysis of complaints in a category.

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