NITI Aayog launches Online Dispute Resolution handbook

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NITI Aayog launches Online Dispute Resolution handbook

On 9th April 2021, NITI Aayog has launched the first-of-its-kind Online Dispute Resolution (ODR) handbook in association with Agami and Omidyar Network India and with the support of ICICI Bank, Ashoka Innovators for the Public, Trilegal, Dalberg, Dvara, NIPFP

Online Dispute Resolution Handbook 

  • It is the resolution of disputes outside courts, particularly of small and medium-value cases, using digital technology and techniques of alternate dispute resolution (ADR).
  • is an invitation to business leaders to adopt ODR in India.
  • It also highlights the need for such a mechanism, the models of ODR that businesses can adopt and an actionable pathway for them. 

What said Justice Chandrachud said regarding Online Dispute Resolution handbook:

“The ODR handbook helps us identify three things. First, Problem with status quo; Second, how ODR can resolve the challenge; third, how this is the right time for this mechanism. ODR has the potential to make dispute resolution more amicable, affordable and accessible.”

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