Feedback Call Centres on COVID-19 Public Grievances

Feedback Call Centres on COVID-19 Public Grievances

On 15th June 2020, Dr Jitendra Singh has launched the Feedback Call Centres on Public Grievances. at recent, Department of Administrative Reforms and Public Grievances (DARPG) has got new milestone of redressing 0.1 million COVID-19 Public Grievances.

DARPG operates Feed Back Call Centers in various cities such as Bhubaneshwar, Guwahati, Jamshedpur, Vadodara, Ahmedabad, Lucknow, Ajmer, Guntur, Coimbatore and Guntakal with the collaboration of Bharat Sanchar Nigam Limited (BSNL).

Such Feedback Call Centres aims to receive feedback from individual citizens based on citizen satisfaction on 1.28 lakh COVID-19 Public Grievances.

Related News >> COVID-19 cases are over 50k in Bengaluru Urban

Feedback call-centres is available in other languages ?

  • Feedback call-centres will be operated in various languages such as Hindi, English, Gujarati, Marathi, Punjabi, Kannada, Konkani, Malayalam, Tamil, Telugu, Oriya, Bengali, Assamese and Rajasthani, are included.

About Bharat Sanchar Nigam Limited (BSNL) –
CEO – Pravin Kumar Purwar
Headquarters – New Delhi
Founder – Government of India
Founded -15 September 2000

Feedback Call Centres on COVID-19 Public Grievances

Q.1 Feedback Call Centres will be operated in other languages ?

Yes, Feedback call-centres will be operated in various languages such as Hindi, English, Gujarati, Marathi, Punjabi, Kannada, Konkani, Malayalam, Tamil, Telugu, Oriya, Bengali, Assamese and Rajasthani, are included.

Q.2 in which cities Feedback Call Centres will be begun ?

DARPG operates Feed Back Call Centers in various cities such as Bhubaneshwar, Guwahati, Jamshedpur, Vadodara, Ahmedabad, Lucknow, Ajmer, Guntur, Coimbatore and Guntakal with collaboration of Bharat Sanchar Nigam Limited (BSNL).

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