Seven AAI airports chosen for Voice of Customer Recognition 2021 – Seven AAI airports have been selected for Voice of Customer Recognition under Airports Council International (ACI) World’s Voice of the Customer initiative by the Airports Council International. the Seven AAI airports are Chennai, Kolkata, Goa, Pune, Patna, Bhubaneswar & Chandigarh.
- Airports Council International started an initiative called ‘Voice of the Customer’ to acknowledge and recognize airports that continued to prioritize their customers.
About Airport Service Quality (ASQ) survey
- It is the world-renowned and internationally established global benchmarking programme that measures passenger’s satisfaction and it is conducted by the Airports Council International (ACI).
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