Punjab & Sind Bank won the Top Improvers award in the EASE 6.0 Reforms Index, reflecting its significant strides in enhancing banking services and operational efficiency. The EASE 6.0 Reforms Index is a part of the government’s Enhanced Access & Service Excellence initiative. It assesses public sector banks on criteria such as digital transformation, customer-centric services, and financial inclusion. The bank has shown its remarkable improvements in these areas, which have distinguished it in this year’s assessment.
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About Punjab & Sind Bank –
- Swarup Kumar Saha, Managing Director & CEO
- Headquarters: New Delhi
- Founder: Vir Singh
- Founded: 24 June 1908
- Capital ratio: 17.16% (2024)
- Owner: Government of India
Summary
| Award Name | Top Improvers in EASE 6.0 Reforms Index |
| Initiative | Enhanced Access & Service Excellence (EASE) |
| Key Performance Areas | Digital transformation, customer service, financial inclusion |
| Bank’s MD & CEO | Swarup Kumar Saha |
| Why awarded | Significant improvements in modernization & efficiency |