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E-booklet on DARPG achievements

e-booklet on DARPG achievements

The Union Minister of State for Personnel, Public Grievances and Pensions Shri Jitendra Singh has introduced an E-booklet which is about achievements of Department of Administrative Reforms and Public Grievances (DARPG). E-Booklet covers achievements for the period from 30 May 2019 to 30 May 2020.

  • DARPG has given impetus to e-Governance in India and it implemented of e-Office in the Central Secretariat and States.
  • DARPG gave its support to Indian Govt to conduct of the 22nd and 23rd National e-Governance Conferences at Shillong and Mumbai in 2019 and 2020 respectively.
  • Along with it, DARPG has taken several steps to reform in handling Public Grievances by pursuing CPGRAMS reforms in many Ministries and Departments.
  • Apart from this, DARPG has achieved almost 0.87 lakh COVID 19 Virus Public Grievances in a record average time of 1.45 days/grievance.


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